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How to successfully place an order
Why choose Hypacart?
- We provide very affordable products. We provide you with provisions from Unilever, Nestle, Promasidor, Transmed etc. As such our prices are the best on the market (wholesale).
- We provide original and quality products.
- We deliver within 12 hours or less. Buy today, receive your order today, that is, if you place your order before 2pm.
How Do I Place an order?
Shopping on Hypacart is very easy! Once you enter the website address “Hypacart.com” in your web browser just follow the steps below:
- Search for your preferred products under the products category of “Gadgets and Utensils”, ” fashion”, “Electronics” and among others.
- Click on the product and when it opens click on “Add to Cart” on your screen.
- After uploading it to your cart, move to the top most right corner of the website and click on your cart which has the sign of a bag.
- On your cart page you see all the products you want to buy and make sure you double check if that’s all the product you are ordering. You can increase the quantity for each item on the Cart page. If you are convinced of what you have seen then proceed to filling in your order form by clicking on “Proceed to Checkout”
- Fill in your details and then select the option that you have fully agree to the terms and conditions.
- After that follow the revealed procedure on the page to make payment of the product through mobile money.
- Once your order is complete, we will automatically receive an email. We would call you for confirmation. Please note that the confirmation call is a mandatory step before we fulfil your order so make sure you provide a correct and accurate information when filling your order forms.
You can choose to pay on delivery but with that there are exceptions on some products. Electronic gadgets like Fridges, TV, laptop and the others are exceptions. In such cases, you may be asked to pay a percentage of the amount to place the order and fulfill full payment upon delivery.
You can also choose the mobile money option by following a laid-out procedure after you proceed your request.
You can find the payment methods during the final step of checkout in detail. Do not hesitate to contact our Customer Service for more information.
Hypacart delivery fee schedule
|COST RANGE (Gh₵)||DELIVERY FEE (Gh₵)|
Hypacart delivery fee is not charged on the item cost individually, but on the total order cost in your cart upon checking out. For example; if you are buying a shoe costing Gh₵80 and 5kg rice costing Gh₵25, we don’t charge delivery fee for the shoe (which will be 3gh) and the rice (which will be 2gh). This will incur heavy delivery fee of ₵3+ ₵2=₵5. We however, charge delivery fee on the total cost of your order. With the total cost of your order being Gh₵80 + Gh₵25 = Gh₵105, we wil charge delivery of Gh₵4
How do I cancel my order?
You can cancel your order only by contacting our Customer Service here. In case you refuse to call and the product is delivered you will have to pay only the delivery fee and the product will be returned.
How can I return my products?
Products are only returnable when the defects on the products is caused by us or were already on the product before delivery. For example, if the wrong color or size is delivered to you then the goods are returnable within 1-2 days. Also, electronic gadgets have a range of warranty. But in case the defect is caused by you then the product is nonreturnable.